Internet Access and more since 1996
NetEase has always remained consistent with our promise to deliver quality services at a reasonable price.
That is still true today with high speed connections starting at $29.95 for basic service. NetEase is committed to providing our
customers with Internet Access and customer service that cannot be found anywhere while minimizing cost increase that are common with other carriers. No hidden fees!
Check out what we have to offer
Computer Repair, Network Consulting and more
Our years of experience providing Internet access has also provided us with years of experience in computer repair, virus removal and network consulting
that we offer at competitive rates. These services are not limited to NetEase Internet Access customers. Trust your computer to a name trusted in the business for 15 years.
Effective February 1, 2014, customers will experience a new look with their monthly invoices. We have teamed up with FreshBooks
to deliver your invoices to you and offer more payment options. Look for these changes on your next invoice.
Computer Running Slow?
Like cars, computers need occasional maintenance and cleanup. Bring your computer to a name trusted in the industry for over 15 years. NetEase Technical Staff can clean up your computer and install tools to assist in fighting spyware and other
problems that slow down the performance of your computer.
SMTP Server Changes
Effective June 26, 2013 we will no longer support CRAM-MD5 SMTP Connections. If you cannot send mail, please check this page
for a quick fix.
Important Notice for netease.net mail users!
The migration to the new server is complete.
Note, if you did have not updated your mail client for the new mail server settings, click here for information about
changes that must be made to access your mail.
After the mail migration, if your login fails, contact NetEase at 731-845-5640 to have your password reset. If you experience any problems with the new mail
server or it settings,
Mail Server Upgrade
On June 1, we migrated customer mailboxes to a new mail server. With 25GB mailbox sizes, more spam control features and much more!
If you have questions about the mail server upgrade click here for frequently asked question concerning the upgrade.
Click here for frequently asked questions about the new mail server.
We have moved!
After 16 years at our 39 Tennessee Avenue South location in Parsons, we have relocated our offices to a new address. Our new offices
are located at 2210 Highway 641 South Unit 5, Parsons, TN. Just minutes from our old location, go south on Tennessee Avenue and we will be on the
right next door to the Decatur County Animal Clinic. Our mailing address is still PO Box 55 and our phone number is still the same.
We invite you to come by our new office and see what progress we have made.
Got a new iPhone or iPad?
With just a few simple steps you can set up your iPhone or iPad to access your e-mail through NetEase.
Click here for instructions
What is a Phishing Attempt? Phishing is usually associated with bogus e-mails or web sites that attempt to obtain personal information, including
account information, banking information and more. We urge customers to learn how to identify phishing attempts so they can deal with them accordingly.
In regards to e-mail attempts, if you ever receive e-mails from NetEase, keep in mind that NetEase will never request ANY personal or financial information
Get more done in less time...
NetEase offers Fixed High Speed Internet service in select areas. Offering download speeds up to 20mbps in certain areas!
Our Fixed Wireless Broadband offers an "always on" connection with no additional
connection from your phone or cable company. From web browsing to bandwidth hungry applications such as VOIP, we have the connection to fit your needs.
Click here for more information and availability