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If you are having problems accessing sites it is important that you follow the procedures in this article to make sure you are using the most current DNS settings.

Changes to DNS servers that your dial up connection uses.

Subjects covered in this document
Brief Overview
Changing DNS in Windows 3.1
Changing DNS in Windows 95/98/ME/NT/2000

Brief overview of DNS

DNS stands for Domain Name System. DNS is a protocol used throughout large networks, such as the Internet to resolve IP numbers to network names. In other words, instead of having to know the address http://204.162.80.183, you can type http://www.cnet.com to get to Cnet's home page. Just imagine what it would be like trying to remember all those numbers!

The DNS servers you designate in your dial up connection settings determines which DNS server your computer will rely on to make the translations for you. Naturally, the quicker your machine can get to the DNS server, the quicker you will be able to get to the web site you are looking for. Utilizing recommended DNS servers when accessing the Internet means quicker lookups. It also means you will always be able to access a DNS server, even in the event that remote network access is not available.

In PLAIN English, this means that if for some reason or another the NetEase network is disconnected from the Internet, you will still be able to access the NetEase site as well as your mail.

The following briefly describes the process to check your current DNS settings and make changes if needed.

Note: Windows 95/NT users should, in most cases, be allowed to leave the DNS entries in Dial Up Networking set to "Server Assigned Name Server". The server should assign the appropriate servers when you log on. If this fails, insert the numbers listed below.

Windows 3.x

  1. Double-click the NetEase Internet Access icon in the Microsoft Internet Explorer group.
  2. When the Connect To box appears, click the Properties button.
  3. Click the TCP/IP tab.
  4. Under Domain Name Service change the Primary DNS to 64.7.232.10
  5. Change the Secondary DNS to 64.7.224.3
  6. Click OK to close the Properties box.

    Click Yes To Save Changes
  7. Click Close and click Yes when prompted to save changes.

Windows 95/98/ME/NT/2000

  1. Double-click My Computer then double-click Dial Up Networking.
  2. Right-click once on the NetEase icon and choose Properties from the pop-up menu.
  3. Click the Server Types tab or button.
  4. Click the TCP/IP settings button.
  5. If Server assigned DNS Server is checked, click OK and close Dial Up Networking.

    DNS Settings with no entries
  6. If not, click once in the Server Assigned Name Server.
  7. Click OK on each box then close Dial Up Networking.

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