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Internal Link Virus/Hoax Alerts
Internal Link Spam Resources
Internal Link Security Tools
Internal Link NetEase AntiVirus Protection

These links warn to be cautious of what is being installed with the most popular file share programs.
External Link KAZAAKRYPTON Trojan Security Advisory
External Link Popular File Share Utilities Contain Trojans
External Link What They Know Could Hurt You

Security On The Internet

NetEase encourages you to become familiar with Internet security and the how to protect your computer from threats while connected. Although NetEase implements several security measures to protect dialup users, it would be impractical to attempt to filter all traffic due to the impact this would have on your connection. For a list of security precautions we do maintain please see our Action Page.

Take a few minutes to review some of the procedures listed here as well as some of the tools available to assist in protecting your PC and your privacy on the Internet. Additionally we have a resource page which provides tips on securing your e-mail address from spammers.

A few things you can do to protect your computer:

  1. Software upgrades - Microsoft and Netscape have implemented several security features to protect users from malicious code that may pose a risk to your computer. Keeping up to date with the software changes will reduce your risk. Internet Explorer 4.0 or higher has the ability to use Windows Update for program upgrades. Netscape users should upgrade to the latest stable release to take advantage of the changes. For more information on Microsoft Security visit their security site.
  2. Virus protection - Install a good virus protection utility and make sure your virus definitions are up to date. Simply having a virus utility installed is useless if the definitions do not include the latest identifier for new viruses. Several new viruses hit the Internet each week. Make sure your virus utility is capable of updating these definitions. If not, we suggest getting one that can do this.
  3. Personal firewall - Implementing a personal firewall on your computer is strongly suggested. With the number of users on the Internet growing rapidly there is always a chance that a malicious user may try to breach the security of your computer. A firewall can prevent malicious users from accessing your files and data.
  4. Network protocols - Experienced users may want to take a few minutes to ensure that only required protocols are installed and that they are only bound to adapters as needed. If you are running a home network, use caution when implementing File and Printer Sharing. Set up improperly you could be exposing your entire network to the Internet. Items such as "Client for Microsoft Networks" and "File and Printer Sharing" are not required to access the Internet.
  5. Malicious Programs - There are many deceiving programs available on the Internet that will gather information from your computer and share it with other sites without your knowledge. In many cases this may just be information such as your browsing habits, etc. However, you should use a utility such as Lavasoft's Ad-aware to detect and remove anything that appears to be suspicious.

Below is a listing of some known utilities available to assist you in protecting your computer while on the Internet. Note that NetEase is not responsible for the content of any of these sites, and does not necessarily suggest one product over another. Please read any licensing agreements included with products you download. Some products listed here are not free and any financial transactions are solely between the program vendor and the individual user. NetEase can not guarantee that installing any third party product will not affect your connection or make alterations to your Internet settings. When installing any software users should read all instructions to ensure proper installation.

  • External Link Microsoft Anti-Spyware Beta Download
  • External Link Central Command - AntiVirus Software for a variety of operating and network systems.
  • External Link Panicware - Makers of Pop-up Stopper and other spamware. Stop those annoying pop-up ads.
  • External Link Lavasoft - Utilities for detecting and removing known Spy-Ware from your computer.
  • External Link Symantec - Makers of several utilities including Norton Anti-Virus, Internet Security 2000 and more.
  • External Link McAfee - Makers of McAfee Viruscan, firewall software and more.
  • External Link F-Secure - Anti-Virus, firewall, VPN support and more.
  • External Link Zonelabs - PC security including the personal firewall "Zone Alarm". A free version is still available.
  • External Link Tiny Software - Makers of Tiny Personal Firewall and many more security products.

Further details about NetEase policies can be found on the NetEase Service Agreement Page.