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NetEase Tech Support
Using Ccleaner to clean out junk
Spybot Search & Destroy
Instructions Part 2 Part 1

Click the Immunize link on the left.

Click OK if you receive the above prompt.

Click the Immunize button.

Click the Search & Destroy link on the left
and click the Check for problems
button. This will begin your scan.

If there
are no threats are found you will see the above screen. If threats are found, simply click the Fix selected problems button to remove
the items from your computer.
Disclaimer
Spybot
Search & Destroy® is a registered trademark of Safer Networking
Limited. Spybot
Search & Destroy® is not a product of NetEase Internet Access
Service and suggested us of this product is simply a courtesy to our
customers. The use of this product is at
the end-users sole risk and NetEase Internet Access Service will not be held
responsible for the results of any damage that may be caused by the
program.