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This document covers the basics of using Microsoft Internet Explorer 6. It is suggested you print this document for future reference.

The following topics are covered in this document
Using the Web Browser
Using the Address bar
Paging forward and back
Refreshing a page
Saving shortcuts to your favorite pages
Using the Links bar
Creating desktop shortcuts to Web pages
Finding Information on the Internet
Managing your temporary Internet files
Downloading Internet files
Using ratings to limit Internet access
Common Internet error messages

Using the Web Browser

Tips: You never know what you might find on the Internet, and in some cases, you may want to limit access to inappropriate sites. For more information, see "Using Ratings to Limit Internet access" later in this document.

Some Web pages take longer to download than others. If a page takes too long, you can click the Stop button on the toolbar and try again later.

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Using the Address bar

You can go directly to a Web page by typing its address in the Address bar near the top of the browser window. The Address bar also displays the address for the Web page you're currently viewing.

Tip: If the Address bar does not appear, click the View menu, point to Toolbar, and then click Address.

Sometimes it's not so easy to remember the exact address of the page you want to go to. With Internet Explorer, you don't need to type the entire address. Just start typing, and the AutoComplete feature suggests a match based on Web sites you visited previously.

To automatically complete Internet addresses
1. In the Address bar, start typing the address you want to go to. If you've visited the site before, the AutoComplete feature suggests a match as you type. For example, if you type neteas, Internet Explorer guesses that you want to open the NetEase Web site at http://www.netease.net.
2. After AutoComplete finds a match or you've finished typing the Web address, press ENTER.

If you press CTRL+ENTER, Internet Explorer completes the exact address that you typed. For example, if you typed netea it would try to open http://www.netea.net/.

Note: You can turn off the AutoComplete feature if you want. For information, look up "Turning off AutoComplete" in the Internet Explorer Help Index.

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Paging forward and back

You can move back and forth through the pages you've just browsed. You can usually move backward through all the pages you've visited in the current session. After you move backward through one or more pages, you can move forward again to the pages you passed.

To move back or forward through pages you've already visited

On the toolbar, click the Back or Forward button.

Tips: You can also move through recently viewed Web pages by pressing and holding down the alt key and pressing the left or right arrow key. To see a list of the last several pages you've typed into the Address bar, click the down arrow on the Address bar.
The Back and Forward buttons also store a list of recent pages. Click the small down arrow next to the button to see the list.

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Refreshing a page

When you open a Web page for the first time, Internet Explorer temporarily saves the pictures and text in a folder on your hard disk called Temporary Internet Files. When you return to a page you've already visited, Internet Explorer can either show you what's in this folder or return to the page to see if anything has changed. By doing this, Internet Explorer saves the time it takes to connect and re-download the same Web page. But if you suspect something might have changed since your last visit, you might want to refresh the page.

To refresh a page

On the toolbar, click the Refresh button. Internet Explorer downloads the page again.

Tip: You can also refresh a page by pressing the F5 key.

For more information, see "Managing Your Temporary Internet Files" later in this document.

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Saving shortcuts to your favorite pages
Sooner or later, you'll find a Web site you know you'll want to visit again and again. You can save an address as a shortcut in your Favorites list, on the Links bar, or on the desktop.

Saving shortcuts in the Favorites list
You can save favorite Web pages (and other documents) and then select from an organized list in Internet Explorer and go directly to them, a real convenience if you expect to have lots of favorite pages or sites.

To save a shortcut in the Favorites list

1. View the Web page or document you want to add to the list.

2. On the Favorites menu, click Add to Favorites.

Tips: You can also right-click (click using the right mouse button) an empty space on the Web page and then click Add to Favorites.

To view your favorite items, just click the Favorites menu or the Favorites button on the toolbar.

To help organize your favorites, you can add the link to a specific folder by clicking Create In.

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Using the Links bar

The Links bar, located near the Address bar, contains preselected links to a few Microsoft Web pages. To open the Links bar, double-click the word Links or drag the left edge of the bar. As you're browsing, you can easily add links to your Links bar.

To add a link to the Links bar

  • Drag the icon for the page from the Address bar to the Links bar.
  • Drag a link from a Web page to the Links bar.
  • Drag a link to the Links folder in your Favorites list: You can either drag it directly to the Favorites menu and then into the Links folder or you can drag it to the Links folder when displaying your Favorites list..
  • Go to the Web page you want to add to your Links bar. Click the Favorites menu, click Add to Favorites, click Create In, and then click Links.

Note: You can delete a link from the Links bar by right-clicking it and then clicking Delete.

Tip: If the Links bar does not appear, click the View menu, point to Toolbar, and then click Links.

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Creating desktop shortcuts to Web pages

It's easy to place a shortcut to a page on your desktop. Then you can just double-click the shortcut icon to start Internet Explorer and go to the page.

To place a shortcut on your desktop
1. Go to the Web page you want to add as a desktop shortcut.
2. On the File menu, click Create Shortcut.
Or right-click in the Web page, and then click Create as Shortcut.

Tip: If the Internet Explorer window is not maximized, you can create a shortcut by dragging a link from within a Web page to your desktop.

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Finding Information on the Internet

The Search feature in Internet Explorer makes it easy to find what you want on the Web. And the History and Favorites features, in addition to the Back and Forward buttons, make it easy to see where you've been and where you're going.

Searching the Internet

Searching the Internet can be difficult, especially if there are many pages that contain information about the subject you're looking for. It's possible to receive hundreds of responses to a single query. It can be quite time-consuming to keep switching from the list of responses to the pages they link to.

When you click the Search button on the toolbar, the Explorer bar opens and you'll see links to several search services that offer different searching capabilities. Some offer tips for advanced searches which can help you when information is hard to find or when you get too many responses to your queries.

To search for Web pages
1. On the Internet Explorer toolbar, click the Search button.
2. In the Explorer bar, type the word or phrase you're looking for, and then click Search.
3. In the list of search results, click a link to display the Web page in the right side of the browser window.

Tips: If you want to find information even more quickly, you can use the AutoSearch feature by typing go, find, or ? followed by a word or phrase right in the Address bar.

You can get additional information about a Web page whose link appears in the Explorer bar. Just point to the link to display notes about the page.

If you get stuck while searching you don't get any search results or you get too many search results add new terms to your search, use fewer terms, or try different terms. You may also want to try different search services, since they use different ways to locate information on the Web.

See Also: You can also search for text within a Web page. For more information, look up "Finding text on a Web page" in the Internet Explorer Help Index.

Viewing your Favorites list
When you click the Favorites button, the Explorer bar opens displaying your Favorites list, in addition to the Channels, Links, and My Documents folders. If you click My Documents, then you can explore your hard disk right in the browser window.

Tips: You can organize your Favorites list by dragging files to and from folders and deleting files and folders.
You can also view and organize your favorite items from the Start menu.

Viewing pages you've recently visited

Perhaps you remember a Web site you visited on Tuesday, and you want to view it again. The Explorer bar can display the pages you've visited, organized by week and day as well as by the site they belong to, which is helpful if you visited several Web pages at one site.

To view the pages you've recently visited

  • On the toolbar, click the History button, and then click the appropriate folder.

You can change the number of days that Internet Explorer saves Web pages in your History list. Reducing the number of days saves disk space. For more information, look up "history" in the Internet Explorer Help Index.

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Managing your temporary Internet files

Internet Explorer automatically saves a copy of each Web page you view, including its pictures, text, and multimedia elements, in a folder on your computer named Temporary Internet Files. This folder is sometimes referred to as the cache. Internet Explorer uses this folder so you can:

  • View Web pages faster.
  • View Web pages you've previously visited, or which have been downloaded as a subscription, without connecting to the Internet.

When you ask to see a particular Web page, Internet Explorer first looks for a copy of the page in the Temporary Internet Files folder. If the page has changed since the last time you viewed it, and it's time to check for an updated version, Internet Explorer refreshes the page; otherwise, Internet Explorer displays the page from the temporary Internet files. Because these items are stored on your hard disk, it's to your advantage to manage the folder's size. You can increase the size to save even more pages, or reduce it to free up space on your hard disk for other programs.

To change settings for temporary Internet files
1. On the View menu in the browser, click Internet Options.
2. On the General tab, click Settings.
3. Move the slider to increase or decrease the percentage of disk space to use for Internet files.

To prevent Internet Explorer from updating pages in the Temporary Internet Files folder, click Never.

Tip: Automatically saving Web pages is different from downloading a document or program, though they also use space on your hard disk. For more information, see "Downloading Internet Files" later in this document.

To view previously viewed Web pages without connecting to the Internet

  • On the File menu, click Work Offline.

Note: When reading offline, you will see a message if you click a link to a page that hasn't been downloaded to your hard disk. You can click Connect to connect to the Internet in order to view the page, or click Stay Offline to continue working without an Internet connection.

See Also: For more information, look up "temporary Internet files" in the Internet Explorer Help Index.

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Downloading Internet files

Sooner or later, you'll be tempted to take advantage of some of the hundreds of offers of free or nearly free software available on the Internet. Or you might come across a link to another file, such as a Microsoft Word document, that you can download instead of opening. When that time comes, you'll need to know how to handle the downloads. If Internet Explorer fails to recognize a particular file type, or if the file is an actual program, you'll see a warning before the file is downloaded to your computer.

To download a file or program
1. Click the link for the file or program you want to download.
2. In the dialog box that appears:

  • To view a document or run a program, click Run this program from the Internet.
  • To save the file or program without opening it, click Save this program to disk. By saving a file to your computer, you can work with it later. Running the program from your hard disk is also faster than from the Internet.

Computer viruses are fairly rare on the Internet, but they can damage your computer or files. If you are concerned about a particular download, you should click Save this program to disk and then run the file through a virus scanning program before opening it.
You may see a warning when you click a link that runs a program. A High security level prevents you from running programs from an intranet or the Internet.
If you are using the Internet or intranet at work, check your company's policy on downloading programs, or see your network administrator.

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Using ratings to limit Internet access

The Internet is valuable primarily because it provides unprecedented access to a wide variety of information. Some information, however, may not be well suited for every viewer. Content Advisor in Internet Explorer helps you control the content your computer can gain access to on the Internet. After you turn on Content Advisor, only Web content that is rated and meets or exceeds your criteria can be displayed. You can adjust the settings to reflect what you think is appropriate content in each of four areas: language, nudity, sex, and violence.
Content Advisor uses very cautious rating standards when you first turn it on. You can adjust these settings to match your own preferences. Not all Internet content is rated. If you choose to allow viewing of unrated sites, be aware that some of those sites could contain inappropriate material. However, if you specify to not allow viewing unrated sites, be aware that you will be unable to view many inoffensive sites.
It is important to remember (or write down in a secure place) your Content Advisor supervisor password. With the supervisor password, you can turn Content Advisor on or off, change content rating settings, or override content settings on a case-by-case basis.

To set up your computer to screen out inappropriate content

1. On the View menu in the browser, click Internet Options.

2. Click the Content tab.

3. In the Ratings area, click Enable.

4. If a supervisor password has not already been set up for your computer, you are prompted to create one. If one has been set up, you are prompted to type it.

5. If this is the first time you have enabled ratings, click a category in the list, and then adjust the slider to set the limits you want to use. Repeat this process for each category you want to limit.

See Also: For more information, look up "ratings" in the Internet Explorer Help Index.

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Common Internet error messages

When you're browsing the Web, whether by clicking hyperlinks, typing addresses in the Internet Explorer Address bar, or clicking a shortcut icon in your Favorites list, you might not be able to get to the site you want. Instead, you'll see a page with a message and usually a number. Here's an explanation of the most common numbers and messages.

403 Forbidden/Access Denied
The Web site you requested requires special access permission, such as a password.

404 Not Found
The browser found the host computer, but did not find the specific document you requested.
To resolve this, make sure you typed the correct address. The page may have been removed from the Web site, renamed, or moved to a new location.
You might also try typing the address again but leaving off the file name. For example, if you were unable to find //www.microsoft.com/ie/sample.htm, try typing just //www.microsoft.com/ie/ to go one level up on the Web site.

503 Service Unavailable
The server for this Web site is too busy. To resolve this, try viewing the page again after 30 seconds or so.

Bad file request
An online form or the HTML code for an online form has an error.

Connection refused by host
This is a version of the 403 Forbidden error. The Web site you requested requires special access permission, such as a password.

Failed DNS lookup
The Web site's URL couldn't be translated into a valid IP address. This error is common on commercial sites because the computers responsible for translating the IP addresses are overloaded. This can also be caused by typing the wrong address.
To resolve this, type the address again, or try viewing the site later when Internet traffic might not be as busy.

Helper application not found
You have attempted to download a file that needs a helper application, and Internet Explorer can't find it.
To resolve this, click the View menu in Windows Explorer, and then click Folder Options. Click the File Types tab, and make sure the correct directory and filename are entered for the helper application. If you do not have a helper application, you can save the file to disk and then obtain the helper application.

Not found
The page that the hyperlink points to no longer exists.

Site unavailable
Either too many people are trying to gain access to the site, the site is down for maintenance, there is "noise" on the line, or the site no longer exists. This can also be caused by typing the wrong address.

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